Oswald release notes
- Fix image in password reset
- Fix deleting code snippets
- Fix Relatively large images result in error when getting the response
- Date recognition improved
- Fix context entity not always adding to rule score
- Fix tags added manually in takeover interface not showing up when filtering
- Fix counts in takeover interface
- Fix empty slot filling text still triggering slot filling
- Fix end hour for statistics not taken into account
- Fix currently selected session not always shown in takeover session list
- Fix messages sometimes not removed during of anonymise
- New user interface design for the admin frontend
- Changed google actions integration process
- New Oswald SSL certificates
- Improved responder speed
- Takeover interface filter and sort improved
- Extra monitoring on internal services
- Extra types of custom charts
- Removed response message charts in favour of journey roadmap
- Facebook changed/limited some of its APIs, coping with this: https://developers.facebook.com/docs/messenger-platform/europe-updates
- Allow both positive and negative feedback on messages in widget
- Allow deleting chatbot tags
- Allow setting a message after time from a code response
- Allow publishing the widget config only, without disturbing the other parts of the chatbot
- Allow sending messages to the test version of the bot from the 'test widget' interface
- Added a button to get a link to the conversation from the 'test widget' interface
- Allow using google account linking for google actions
- Payconiq integration now possible
- Automatic issue detection for chatbots (e.g. too few training sentences, broken link detection, unused intents, ...)
- Allow defining Oswald session cookie in widget settings
- Allow playing audio on new conversations or messages in takeover interface
- Command for message after takeover
- Allow sending files from takeover interface
- Show count of active conversations in takeover interface
- User journey roadmap
- Auto discover links in agent messages when sending them to the widget
- Visually indicate new activity in the session list
- Allow merging intents
- Allow warning user when typing a long message in the widget that the bot might not understand
- Expose currently open webpage to code responses
- Auto-scroll down in takeover when new messages arrive
- Missing translations
- Fix short input field
- Recompute confusion matrix when language changes
- Synonyms were sometimes not updated for entities
- Various improvements to socket stability and reconnects
- Fixed unanswered and takeover counts in statistics
- Improved performance and stability of fetching and saving scenarios
- Fix unanswered messages remains pending
- Google actions reworked to match new API
- Changed title messages distribution to conversation length in statistics
- Split unanswered and no-intent found lists in train
- Added totals in charts
- Clean up empty sessions (without user interaction)
- Show value of entity in default chatbot language when viewing other languages
- Allow routing requests to Zendesk based on the url
- Show agent name in Zendesk
- Clustering unanswered questions
- Allow downloading and replacing training sentences for single intent
- Explain intent feature
- Slot filling for scenarios
- Allow sending event to chatbot when user clicks link
- Allow auto-translate of entities and scenarios (Google Translate)
- Allow tagging based on current url
- Tag conversations based on endpoint (api, messenger, google actions...)
- Allow warning user when typing a long message
- Allow filtering statistics page based on tags
- better handling of spécįåł characters
- improved rearranging of quick replies
- fixed a bug that sometimes prevented confusion matrix to be computed when working with multiple languages
- chart with all tags in statistics has been removed and replaced with custom charts following up on any combination of tags
- allow forcing a start command to be sent, even if there is a recent history in the conversation
- changes to the Zendesk integration for more configuration options
- added access to the chatbot menu from the main title bar
- show date and time of unanswered messages, allow better filtering on them
- file entities have been removed, replaced by regular entities
- made browser notifications for takeover requests clickable
- reduced needless http calls done by the widget
- allow combining any sort of vectorisation
- statistics page revamped
- reduce amount of calls necessary to save a scenario
- use new google actions way of working
- twilio integration improved
- clearer takeover status in widget
- allow automatic anonymising/removing of messages
- allow publishing some integrations separately without publishing bot
- allow viewing unanswered messages from statistics
- allow adding multiple rules for activating a response, e.g. intent is "hello" or intent is "help"
- added regex entity values
- added time presets in the statistics page
- added secrets in addition to environment variables
- added automatic versioning of chatbots
- added tracking of end of chat
- added a change log of user actions performed on the chatbot
- made browser notifications for takeover requests clickable
- added widget style templates to choose from
- added a message to be shown for unsupported browsers
- make it clear in takeover when a user is no longer in the chat
- visitor distribution charts for scenarios (beta)
- allow quick "assign to me"/"assign to bot" in takeover view
- show quick replies in scenario editor
- show message distribution per hour in statistics
- allow file upload in chat conversations
- allow cross-language training (beta)
- microsoft teams integration for takeover (with video call) (beta)
- microsoft teams integration as a user channel
- google storage integration for storing files
- allow users to end takeover from the widget
- Fixed the order of entities not being consistent if the same entity occurs multiple times
- Adjusted database indexes for performance
- Improved character vectorization
- In case of commands (not_understood, error), keep the original input in the bot brain for better debugging
- Improved performance when rendering large scenarios
- Fix confusion matrix sometimes not computed
- Improve handling of large user input
- Only retrain affected language when edits happen
- Remove automatic start message from statistics
- Don’t automatically leave scenario on save
- Show time of message in takeover separately and allow filtering on that time
- Don't automatically apply intent/entity search to their sentences/values.
- Added release notes
- Allow to send message after a certain amount of time
- Allow code responses to add/remove entities or intents to the context
- Allow reordering quick replies
- Improve highlight of selected conversation in takeover
- Better overview of unanswered questions with filtering
- Show response usage statistics in scenario editor
- Enable hybrid cloud setup where responder is local to customer installation but chatbot uses Oswald Saas
- Allow debugging of code responses on local machine
- Allow sentence embeddings as vectorisation
- Allow libraries to reuse parts of a chatbot
- Allow cmd-s or ctrl-s to save a scenario
- Allow code responses to import code snippets as libraries
- Allow search of response content (messages and code responses)
- Allow quick switch of scenario using a sidebar
- Automatically add tags for not_understood and error message
- Allow configuration of widget script parameters in the tryout page
Last modified 2yr ago